Frequently asked
What customers ask before they order
- What is your same-day delivery cutoff in Kitchener?
- Place your order before 1:00 pm, Monday through Saturday, and we will deliver the same day across Kitchener, Waterloo, Cambridge, Guelph and surrounding cities. You will receive a phone call confirming delivery on every order except during Mother's Day and Valentine's Day peak windows.
- Do you deliver to hospitals and care facilities?
- Yes. We have established delivery relationships with more than 50 named hospitals, hospices, retirement communities and care facilities across Waterloo Region — including Grand River Hospital, St. Mary's General Hospital, Hospice of Waterloo and Cambridge Memorial Hospital.
- Can you design custom wedding florals?
- Wedding florals are consultation-based. Call (519) 743-3684 or send a wedding enquiry through our contact form. We design bridal bouquets, bridesmaid bouquets, ceremony arrangements, reception centerpieces and party rentals, and we set up on-site.
- What is the local flower subscription?
- From May through September, we deliver a fresh designer's-choice arrangement made entirely from locally grown blooms each month. Each delivery features the best of what is in season from regional growers we work with directly.